Mission Statement, Values, and Goals
Mission Statement
The mission of the NHC Library is to promote life-long learning through exemplary service and instruction, library collections and resources, updated information technology, and physical facilities and equipment that support learning and meet the needs of the college and our diverse community of users.
Values
Customer Focus – We value our users and strive to meet their needs as if they were our own while maintaining confidentiality and the security of their personal information.
Excellence – We strive for integrity and excellence in all that we do by timely responses and showing respect for others.
Access for All – We value access to information and services for all.
Learning – We value and celebrate every increase in skills and learning made by our users.
Communication – We respect others by being honest, straightforward, approachable, and welcoming.
Diversity – We value the diversity of our community by being flexible and caring in meeting their needs.
Technology – We pledge to stay abreast of new technology and processes that support the college’s mission.
Goals
- Provide the most knowledgeable and innovative learning environment.
- Develop and expand collections and services for new programs.
- Promote a positive, inviting image of the library.
- Be a catalyst for emerging information technology.
- Plan for and evaluate space availability for library expansion.
- Plan for professional development of all library staff.
- Improve internal and external communication.
- Develop effective options to improve users’ skills and knowledge.